Last Updated: June 08, 2025
At Shaweun, we design, produce, and sell our own fashion products directly to you. Your privacy is important to us, and we are committed to protecting the personal information you share when shopping at https://shaweun.com. This policy explains what we collect, how we use it, who we share it with, and how we keep it safe.
Information We Collect
We collect information in two ways: information you give us directly and information we gather automatically. You may provide details when you shop, create an account, fill out a contact form, join a promotion, or ask for customer support. This can include your name, email address, shipping and billing address, phone number, and order details such as purchase history, chosen products, discount codes, and payment method. We do not store your full payment card number or security code (CVV); all payments are processed securely through trusted providers like Stripe or PayPal. If you contact us for help, we may also keep messages, emails, photos, or files you send us, for example, to help resolve a return or exchange.
When you visit our website, we may automatically collect information about your device and how you use the site. This includes your IP address, browser type, device type, operating system, the page you came from, pages you view, how long you stay, the products you click on, what you search for, and your cart activity. We use tools such as cookies, tracking pixels, Google Analytics, and Meta Pixel to help us understand how visitors use our site and to improve your experience.
How We Use Your Information
We use your information to process and deliver orders, confirm purchases, prepare and ship items, and update you about delivery status. It also helps us provide customer support, respond to questions, handle returns, and verify order details. We use it to personalize your shopping experience by recommending products and showing promotions that may interest you. If you agree, we may send you marketing emails or SMS, which you can opt out of at any time. We also analyze data to improve our website’s speed, design, and product selection, and we use it to detect and prevent fraud and to comply with legal obligations.
Sharing Your Information
We do not sell or trade your personal information for profit. We only share it with trusted partners when needed to provide our services. Payment details are sent to secure payment processors like Stripe or PayPal, while delivery information is given to carriers such as VNPost, Giao Hàng Nhanh, or Giao Hàng Tiết Kiệm so they can deliver your order. We may also share browsing behavior with analytics and advertising tools like Google Analytics or Meta Pixel to improve our marketing, but this never includes sensitive payment information. In rare cases, we may share information with legal authorities if required by law or to protect our rights and our customers’ safety.
Data Security
We take strong measures to keep your data safe, including SSL/TLS encryption for secure connections, secure servers with firewall protection, and limiting access to authorized and trained staff only. We make regular backups to prevent data loss and apply frequent security updates to block potential threats. While we do everything we can to protect your information, no method of online transmission or storage can be completely guaranteed.
Your Rights
Depending on the law in your location, you have the right to access, correct, or delete your personal data, restrict how it is used, opt out of marketing, and request a copy for transfer to another service. To exercise these rights, please email us at [email protected], and we will respond within 30 days of receiving a valid request.
Cookies and Tracking
Cookies are small files stored on your device to help remember your preferences and make your shopping experience smoother. They allow us to keep your cart items saved, remember your login, understand how people use our site, and show you more relevant promotions. You can turn off or limit cookies in your browser settings, though some features may not work as intended without them.
Policy Updates
We may update this policy from time to time if we change our products, services, website features, or if required by law. When we make changes, we will update the “effective date” at the top of the policy and may notify you on our website or by email if the changes are significant.
Contact Us
If you have any questions about how we handle your information or this Privacy Policy, you can contact us at:
Shaweun – Customer Privacy Team
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Address: 614 Palace Pkwy, Spring Creek, NV 89815, United States
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Email: [email protected]
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Phone: +1 (775) 225-9102
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Form: Contact Us
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Support Hours: Mon–Sun: 8:00 AM-5:00 PM PST